After we complete this order of version 3 oxfords, we will be parting ways with Weinbrenner Shoe Company as our shoemaker.
We had been working with Weinbrenner Shoe Company from the very beginning, since 2010. Before starting Chronology, I was a corporate accountant who thought it's okay to wear Vibram FiveFingers for Casual Friday. In other words, I didn't know much about dress shoes, nor style in general. I just had a few crazy ideas on how to reconcile a dress shoe look with a minimalist shoe feel. One of the reasons why I went with Weinbrenner was because I saw that they made uniform oxfords. I didn’t yet understand that there is a world of difference between uniform oxfords and the fine dress shoes that we now sell through Chronology. On their end, they agreed to work with me because they didn’t know I would one day be expecting them to make fine dress shoes. In the 6 years since I first had the idea, I've learned what makes a great dress shoe great, and my expectations continue to grow.
The reason why things keep taking so long is because I'm asking them to be something they're not. Once upon a time in their 124-year history, Weinbrenner did make fine dress shoes. But those talents, even those machines, are long gone. That’s why we had to source upper cut-and-sew for version 3 to the Dominican Republic, in order to get a higher degree of refinement. Even still, production issues keep coming up. From Weinbrenner’s President, Pat Miner: “Our customers evangelize our work in the work boot world and so we have to just face we are a very good work/occupational shoe company………not a dress shoe company.”
Our business relationship is costing them a lot. For every pair that they mess up, they eat all the costs of material and labor. They’re a stand-up company that has accepted and refunded me for every pair that I return for quality issues, and that costs them too.
And of course, our business relationship is costing me a lot. Being out of inventory for nearly 2 years has crippled our growth. Waiting over a month for each sample is a huge obstacle to product development, especially when those samples aren’t being made right. That’s why we’re still only selling black oxfords, despite working so long on our 6-inch boots, and working so long just to add brown colorways to the oxfords.
All this is not to say that Weinbrenner is incapable of making fine dress shoes. I am still in business today because I've delivered fine dress shoes that you love. But that’s because I have personally inspected every pair that we’ve ever shipped out, and I will continue doing so for this production run that we’re now receiving. I’ve been able to catch almost all the defective products before they reached you. Nevertheless, I should be able to count on my shoemaker’s QC team to share my quality standards.
I really like the nice Midwest folks I worked with at Weinbrenner, and I appreciate all they've done for me. We've had dinners at each others’ homes and we're Facebook friends. We would not be in business today if it weren't for them. But it's time we found a shoemaker that's a better fit for what our product has grown to.
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